Privacy Policy.
How we collect, use, and protect your information.
Colorado Transmission & Diesel Specialists ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you give us directly — such as your name, phone number, email address, vehicle information, and any messages you send us through forms, phone calls, or text messages. We may also collect basic technical information such as IP address and browser type when you visit our website.
How We Use Your Information
- To schedule, confirm, and follow up on service appointments.
- To respond to questions, quote requests, and customer support inquiries.
- To send transactional communications (appointment reminders, service updates, post-service review requests) by SMS, email, or phone if you have opted in.
- To send marketing communications (promotions, special offers, service reminders) by SMS or email only if you have explicitly opted in.
- To comply with legal obligations and protect our rights.
SMS & A2P Messaging
By providing your phone number and checking the appropriate consent box, you authorize Colorado Transmission & Diesel Specialists to send you SMS messages related to your service or for marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.
Your mobile phone number, opt-in status, and consent records are never shared with third parties or affiliates for marketing purposes. Information sharing is limited to subcontracted service providers strictly for the purpose of supporting our SMS communications.
Sharing of Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business (such as appointment scheduling, payment processing, and SMS/email delivery), and only to the extent necessary to provide that service. We may disclose information when required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure, but we work to protect your data using industry-standard practices.
Your Choices
You may opt out of marketing emails by clicking the unsubscribe link in any message, or marketing SMS by replying STOP. You may request access, correction, or deletion of your personal information by contacting us.
Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
Contact
Questions about this policy? Contact Colorado Transmission & Diesel Specialists at [email protected] or call (303) 655-3738.